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HOW MUCH TIME DO I HAVE TO RETURN THE PRODUCT? You have 14 days from the date of delivery to return the purchased product.

WHAT CONDITIONS A PRODUCT THAT I WANT TO RETURN MUST FULFIL? The returned product must be sent back in the same condition that it was delivered. It cannot be damaged or destroyed. It has to be in as-new condition with original labels and packaging.

CAN I RETURN PUCHASED PRODUCTS IN ANY KMX SHOP? Unfortunately, no. A product purchased in the KMX Fashion E-Shop has to by returned to the E-Shop.

HOW LONG WILL THE RETURN PROCEDURE TAKE? Within 14 days from the return being accepted by the E-Shop the Customer will receive an e-mail notifying about the transfer of an amount due to their account.


  • Carefully pack and secure the product.
  • Complete the return form (You can print it here - download the form).
  • Send the returned product with the return form, proof of purchase (a receipt, VAT invoice) to the following address:

M1 Centrum Handlowe Zabrze

Sklep KMX

ul. Plutonowego R. Szkubacza 1

41-800 Zabrze

The E-Shop does not cover shipment costs or accept COD packages.

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